Besides calling, the next favorite option for customers looking for help is via Live Chat for Customer Service. The next best way to talk to their customer support team, according to other Bed Bath & Beyond customers, is by calling their 86 phone number for their Customer Service department. While 80 is Bed Bath & Beyond's best toll-free number, there are 5 total ways to get in touch with them. Contacting Bed Bath & Beyond - by phone or otherwise
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Please keep sharing your experiences so we can continue to improve this free resource. It's not always clear what is the best way to talk to Bed Bath & Beyond representatives, so we started compiling this information built from suggestions from the customer community. In total, Bed Bath & Beyond has 2 phone numbers. Rather than trying to call Bed Bath & Beyond first, consider describing your issue first from that we may be able to recommend an optimal way to contact them via chat or phone or email or web. Common problems addressed by the customer care unit that answers calls to 80 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. This phone number is Bed Bath & Beyond's Best Phone Number because 11,202 customers like you used this contact information over the last 18 months and gave us feedback. This is Bed Bath & Beyond's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bed Bath & Beyond agent. Misc.Bed Bath & Beyond's Best Toll-Free/800 Customer Phone Number.Visa Check Card BED BATH & BEYOND #651 80 NJ MC.POS REFUND BED BATH & BEYOND #651 80 NJ.POS PURCHASE BED BATH & BEYOND #651 80 NJ.BED BATH & BEYOND #651 DONOTASKAGAIN NJ.Ugh, either way BB&B is some bullshit and needs to fix their faults in their online presence. Either way, BB&B wasn't able to look anything up (I used my membership to make the orders) so I had NOTHING from them to back up what the charges may be.which lead me to think its more of a fraud issue (how can you not know what pending orders are on your own website that also have money being held from the customer bank account?). Spoke to all the people I needed to and basically am told to wait out the pending order, if they fall off it was from the error in my online ordering, if they hit then I got a fraud to report. It was a toss up if it was fraud or from my efforts yesterday to order online.
Then the next day I see 3 pending charges ($112.57, $1, $1). That payment posted to my bank account immediately. I say screw it and bought what I needed in the store that afternoon. I checked the billing address and tried again, got an error. I tired ordering online an item for $112.57, but when I clicked Buy it returned an error about the billing address. Good question, if you are having this issue and do get ahold of their customer service - is to ask if there is a different billing and shipping address for the "order".
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While you are not immediately refunded, at least you do not have to wait the full turn around time to go through a claim. If you are able to catch this before your transaction goes from pending to a finalized transaction, then BBB may be able to stop that payment. Ours was found by first and last name and since it was still pending, BBB was able to cancel that transaction so that the funds are not pulled out and having to be returned by the bank. IF they cannot find your "order" that way, then they will need the full 16 digit number of the credit/debit card used. Had to call my husband, which was the card effected and called back to find out that they could first try to look up the transaction by the name on the card. Spoke with the first woman who said she needed the card number to look up information. Selected option 4, customer service and then option 5 - all other issues. After canceling my card and reporting a claim with the bank, I called 1800462-3966 (1800-GOBEYOND).
I was charged a $400 charge this morning. Store #651 is what every online transaction to is labeled.
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